Ronika, a seasoned professional, holds a Post Graduation Diploma in Human Resource Development and Labor Welfare, accompanied by a Bachelor’s degree in Sociology. Her career is defined by a rich blend of expertise in customer relations, retention, sales, and marketing, showcasing a consistent commitment to elevating customer experiences.

Beyond the professional sphere, Ronika finds joy in reading, listening to podcasts, and exploring music, demonstrating a well-rounded personality that enriches her approach to life. Ronika seamlessly merges her academic background with hands-on skills, contributing to a dynamic and successful career in human resources and customer-centric roles.

With a wealth of experience, Ronika has excelled in roles that required process optimisation, customer handling, and creating exceptional customer experiences. Her professional journey is a testament to her unwavering commitment to excellence in both corporate environments and customer-focused businesses. Ronika stands as a dedicated professional, ready to bring her expertise to new challenges and opportunities.

Her areas of experience includes companies from various sectors such as:

• Direct selling company
• Manufacturing companies

Her expertise in clients services include: 

• Client relationship management
• Effective communication
• Process optimisation
• Problem solving
• Retention strategies

Her major qualifications include:

• Bachelors in Sociology
• Diploma in Human Resource Development and Labour Welfare